Reply support added to MAILGORI beta
CosmoSketch has added a MAILGORI beta feature that organizes sales-email replies and supports the next response.
Keep track of replies and connect them to next steps
The feature reads received replies and classifies intent, including interest, premature timing, introductions to another contact, out-of-scope responses and opt-outs. It then drafts a reply and suggested next actions for staff.
For example, it can suggest wording to arrange a meeting for an interested recipient, confirm when to reconnect when timing is early, or ask for the appropriate contact when the department is different.
The beta prioritizes safety and contextual accuracy. Staff check AI-drafted replies before sending; the drafts are not sent automatically as written.
By supporting both sending and appropriate follow-up without missing replies, we aim to improve the overall quality of customer development.